Privacy Policy

At Bright Home Shop (“we”, “us”, or “our”), we value your trust as much as we value the craftsmanship of our designer-inspired furniture. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brightroomco.com or make a purchase from us.

1. Information We Collect

Just as we carefully select each piece in our collections, we thoughtfully collect only necessary information to enhance your shopping experience:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our PCI-compliant system), and phone number.
• Browsing Information: Like the way our console tables combine form and function, we use cookies and tracking technologies to understand how you interact with our site (pages viewed, items clicked, etc.).
• Communication Data: When you contact our customer service, we retain records of your communications to provide the same level of care we put into our furniture craftsmanship.

2. How We Use Your Information

We use your information with the same attention to detail we apply to our furniture designs:

• To process your orders for accent furniture, bedroom sets, or other curated pieces
• To provide customer support as responsive as our 1-2 business day order processing
• To improve our website experience, making it as seamless as our checkout process
• To send you relevant offers and design inspiration, if you’ve opted in
• To prevent fraud with the same vigilance we use to protect our payment systems

3. Sharing of Information

We treat your data with the same discretion we apply to our designer collections:

• Service Providers: We share necessary information with shipping carriers and payment processors to fulfill your orders globally (excluding some Asian countries and remote regions).
• Legal Requirements: We may disclose information when required by law, with the same transparency we apply to our product descriptions.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred, with notice provided.

We never sell your personal information to third parties.

4. Data Security

Just as our armoires and accent chests protect your valuables, we safeguard your information with:

• Industry-standard 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Regular security audits of our systems
• Limited employee access to sensitive data

5. Your Rights & Choices

You have control over your information, just as you have choices in our furniture collections:

• Access & Correction: You may review and update your account information at any time.
• Marketing Preferences: Opt-out of marketing communications by clicking “unsubscribe” or contacting us.
• Data Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Cookie Preferences: Manage cookies through your browser settings (note this may affect site functionality).

6. Cookies & Tracking Technologies

Like the finishing touches on our furniture pieces, we use cookies to enhance your experience:

• Essential Cookies: Required for site functionality and checkout process.
• Analytics Cookies: Help us understand how customers browse our collections.
• Marketing Cookies: Used to show relevant ads (if you’ve opted in).

7. International Data Transfers

As we ship our furniture worldwide (with some exceptions), your data may be transferred to and processed in countries outside your own. We ensure adequate protection through:

• Standard contractual clauses where required
• Compliance with applicable data protection laws

8. Children’s Privacy

Our website is designed for modern homeowners and design enthusiasts. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this policy occasionally, just as we refresh our furniture collections. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

Thank you for trusting Bright Home Shop with your personal information as you trust us with your home decor needs.